FAQ

Thank you for visiting the GK Toonz Shop. We are committed to providing a fun positive experience for everyone visiting. Below is a list of some basic shop information. If you have any questions that are not answered by the information below please feel free to contact us at the Contact Page.

Shipping:

We will alway do our best to ship your purchases as soon as we can. Most orders will ship within 5 business days of the the purchase. If for some reason you have not received your product(s) within 2 weeks of your purchase date please send me an email through the form on the Contact Page and we will resolve the issue. Thank you for your patience.

Packaging:

We take packaging very seriously and always want to ensure that each product arrives to you in the same condition it left us. We always use high quality shipping materials and everything is packaged by hand and by us. If you have any custom shipping packaging needs, please contact us through the form on the Contact Page before you order! We do not offer gift wrapping at this time.

Returns:

We do not accept any returns or exchanges at this time. ALL SALES ARE FINAL.

Custom Orders:

Please contact us through the form on the Contact Page for any custom order requests, or to inquire about purchasing existing original artworks. 

Thanks for supporting GK Toonz and don’t hesitate to contact us with any questions or concerns!